View or print a file

The Connected web application lets you view and print files directly from Connected. Although the web application can display most common types of viewable files, up to a maximum size, administrative policy controls which types you can view.

The web application displays files up to the following sizes:

  • PDF files. 100 MB
  • MP4 files. 100 MB

  • Programming-related files. 10 MB 

    The Connected web application highlights the syntax of most programming-related files.
    • atom
    • bash
    • bat
    • c
    • c++
    • cc
    • cmd
    • cpp
    • css
    • diff
    • dos
    • gemspec
    • gyp
    • h
    • h++
    • hpp
    • htm
    • html
    • irb
    • java
    • javascript
    • js
    • json
    • jsp
    • less
    • patch
    • plist
    • podspec
    • pp
    • puppet
    • py
    • python
    • rb
    • rss
    • ruby
    • sh
    • sql
    • thor
    • ts
    • typescript
    • vbs
    • vbscript
    • xhtml
    • xml
    • xsl
    • zsh

  • All other viewable files. 50 MB

To view or print a file

  1. Click the FILES tab, and then click the tile that represents the item's location.

    For example, to view a file from a device-specific backup set, click the BACKUP tile for that device.

  2. Under VIEWING, click the type of items that you want to see, Active Items or Active and Deleted Items.

  3. Find the file that you want to view or print, and then click its name.

    You can view any available version of the file. To see all available versions, select the file, and then click VERSION HISTORY (version history icon).

    To quickly find an item, you can search for it.

    To locate an item based on name or size in any folder, perform an advanced search. Otherwise, to search for an item by name in the current folder or its subfolders, do the following:

    1. Click find something in this folder, and then enter any portion of the item's name. The search is case insensitive.

      You can also use wildcard characters in your search criteria.

      • To match zero or more characters, enter an asterisk (*).

        For example, sales* matches Sales, Sales1, and Sales-West. *sales matches Presales.

      • To match a single character, enter a question mark (?).

        For example, Sales-?? matches Sales-NW but not Sales-W.

      • To match an item by exact name, enclose your text in double quotes ("text")

        For example, "SalesReport.doc" matches SalesReport.doc but not SalesReport1.doc or SalesReport.docx.

        NOTE: When you search using only the double quotes ("") without enclosing any text in between, the system displays a bad request error. Similarly, when you search using the special character %, the system displays the request could not be completed error.

      As you type, the list updates to display the items that match your text.

    2. To clear the search and redisplay all items in the current folder, click clear icon.

  4. To view enhanced details about the file, click File Details.

    The File Details link is available for all file types except .pdf and .mp4. In addition to information about the file, it provides a list of previous versions, if any. To view a previous version, click its modification date.

  5. To print the file, click print icon.

    If administrative policies allow, you can also perform other actions on the file.

  6. To close a file that appears in the same tab, click either close icon or anywhere in the dimmed area around the file.