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Devices Not Backed Up report reference
The Devices Not Backed Up report shows the devices that have not completed a successful backup in a specified number of days. The online version of the report contains up to 500 rows of data that match your search criteria. The report's CSV file contains the complete data set.
The following table describes the report's columns.
| Column name | Description | |
|---|---|---|
| CSV file | Online | |
| Device Id | N/A | The unique device ID. |
| Device Name | Device |
The name that the user or administrator assigned to the device. For example: |
| Customer Id | N/A | The unique ID of the customer whose user owns the device. |
| Customer Name | N/A | The name of the customer whose user owns the device. |
| Group Id | N/A | The unique group ID of the user. |
| Group Name | N/A | The name of the group to which the user belongs. |
| User Id | N/A | The unique ID of the user. |
| User Name | User | The user's first and last name. |
| Email Address | N/A | The user's email address. |
| Agent Version | N/A | The version of the Agent installed on the device. |
| OS Name | N/A | The name of the device's operating system. |
| Platform Type | Platform Type |
The general operating system platform for this device. (WINDOWS or MAC) |
| Last Agent Activity | N/A |
The last time, in UTC format, that the Agent sent activity status for the device. If the field is empty, the Agent has yet to send its first status—typically because you ran the report after the Agent registered the device but before it sent its first status. If this is the case, waiting a little while before you run the report again should give the Agent time to send its status so that the report can populate this field. |
| Protected - Count | N/A | The number of files already backed up and stored in Connected. |
| Protected - Size | N/A | The total size, in bytes, of files already backed up and stored in Connected. |
| Pending Protection - Count | N/A | The number of new or modified files that the Agent needs to back up. |
| Pending Protection - Size | N/A | The total size, in bytes, of new or modified files that the Agent needs to back up. |
| Temporarily Failed - Count | N/A |
The number of files that failed to back up and which the Agent will automatically try to back up again. |
| Temporarily Failed - Size | N/A |
The total size, in bytes, of files that failed to back up and which the Agent will automatically try to back up again. |
| Permanently Failed - Count | Error Count |
The number of files that the Agent failed to back up because of errors that have persisted across all automated backup attempts allotted to each file. |
| Permanently Failed - Size | N/A |
The total size, in bytes, of files that the Agent failed to back up because of errors that have persisted across all automated backup attempts allotted to each file. |
| Last Backup Completed | Last Backup |
The last time that the Agent completed a backup regardless of whether any errors occurred. Date formats are as follows:
|
| Last Good Backup | Last Good Backup |
The last time that the Agent completed a backup without any errors. Date formats are as follows:
|