Respond to a file share that requires action

After you share a file, Connected does not require any further action from you unless the share fails or requires review. A share fails when administrative policy prevents you from sharing any of its files or, if you have permission to override those restrictions, you do not. A share needs review if it contains files with restricted content that you must decide whether to share despite the content.

If you have shares that require action, the Connected web application displays a flag on the SHARING tab to notify you. For example, the flag flag icon indicating two items indicates that two shares have failed or need review.

NOTE: The web application continues to notify you of a share that needs review until you take the appropriate action on it.

Respond to a file share that requires action

  1. Click the SHARING tab.

    The web application lists all shares that you have not deleted and indicates the status of each.

  2. To respond to a failed share, review and delete it.

    If policy prevented you from sharing any files or, if you had permission to override those restrictions, you did not.

    1. To view details about a failed share, click its name.

    2. To delete a failed share, do one of the following:

      • On the share's detail page, click DELETE.
      • On the File Shares page, click delete icon.

    The flag on the Sharing tab includes failed shares in its total until you delete them.

  3. To respond to a share that needs review, review its files with restricted content and select the ones that you want to share.

    1. Click the name of the share that you want to review.

      The web application displays the list of files with restricted content.

      Connected considers the following types of data to be personally identifiable information (PII):

      • Common English full name (for example, Mary Smith, John. J. Doe, Jones Jr.)
      • Address
      • Phone number
      • Credit card number
      • IP address
      • Email address
      • Social Security or National Insurance number
      • Bank account number
      • Driving license number (except US licenses)

    2. Review the reason for the restriction. To share a file despite its content, select its check box.

      To view the file with restricted content highlighted, click the file's name.

    3. Do one of the following to complete the review and share the files:

      • To share all selected files in addition to any without restricted content, click Share Selected.
      • To share only files without restricted content, if any, click Don't Share Files.

    If a share needs review, Connected does not share any of its items, including any files without restricted content, until you complete the review.