Delete a group

When you no longer need a group, you can delete it. Deleting a group deletes all of its subgroups too. You cannot recover deleted groups. If you delete a group that you later need, you must create a new one with the same name.

Before you begin

To delete the default group, you must first configure a new default. Only customer-level administrators can make this change so if you are a group-level administrator, have a customer-level one do it for you.

To delete a group

1. Click the HIERARCHY tab.

2. Browse or search for the group that you want to delete, and then select it.

   The hierarchy uses the icon to denote a group. If you have too many groups to quickly find a particular one, you can search for it by name. See how.

   To search for a group, do the following:

   1. Click Search, and then enter any portion of the group's name. The search is case insensitive.

      TIP: The web application searches only the portion of the hierarchy below the currently selected item, identified by name to the left of the Search field. To search the entire hierarchy, select the entity at the very top of the hierarchy.

      You can also use wildcard characters in your search criteria. More information.

      • To match zero or more characters, enter an asterisk (*).

        For example, sales* matches Sales, Sales1, and Sales-West. *sales matches Presales.

      • To match a single character, enter a question mark (?).

        For example, Sales-?? matches Sales-NW but not Sales-W.

      As you type, the list updates to display the groups that match your text.

   2. To clear the search and redisplay the hierarchy, click .

3. Click DELETE ().