Connected 25.2 Help Center

Sync policy overview

Sync policies control the Connected sync activity that users can perform. When you create a sync policy, you define the devices that users can sync, the types of files that they can sync from those devices, and whether they can sync over a metered connection. The following list describes key concepts of sync policies.

Policy components	Each sync policy consists of the following components: General details. Policy name, description, and scope (corporate or group level). Also whether users can sync over metered connections. Policy rules. A prioritized list of rules that defines the types of files that users can sync from computers, mobile devices, and web browsers. Connected applications determine whether to allow or prevent sync-related actions based on the highest priority rule that applies. The web application displays rule groups in highest-to-lowest priority order. For more information, see How Connected applies sync policy rules.
Default sync behavior	By default, Connected syncs any file except a few that are typically used exclusively by the operating system. To add additional restrictions to what users can sync, you must create a sync policy.
Ability to lock rules	You can lock rules in the policy so that other rules, including those in the same policy, do not override them. See example. Suppose that you want to prevent anyone in your company from downloading audio files. You also want to prevent anyone except members of your Sales group from downloading images to mobile devices. First, you create a corporate policy that contains two rules: a locked rule that prevents audio file downloads from any device an unlocked rule that prevents image downloads from mobile devices Then, you create a group-level policy that applies to the Sales group. In this policy you create a rule that allows image downloads from mobile devices. Because rules in group-level policies override unlocked corporate rules, your Sales group members will be able to download images from mobile devices.
Policy status	When you create a sync policy, you can either publish it or save it as a draft. Published policies take effect immediately. The Policies page identifies the status of sync policies using these icons: Unpublished draft Published draft Policies with a draft in progress include the qualifier: